Frequently Asked Questions
Everything you need to know about your Nominal experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region, while international orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
Are your jewelry pieces water-resistant?
Most of our jewelry is crafted from high-quality stainless steel and plated in real 18K gold, making them highly resistant to tarnishing and water exposure.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.